HOW CAN WE HELP?

We’re here to assist with any questions or feedback! For answers to questions and comments, contact us at:

Email: support@felfel.com

Phone: 212-420-7000

(Support hours: Monday - Friday, 9 AM - 5 PM EST)

Frequently Asked Questions (FAQ)

Here are some common questions that might help you find answers faster:

  • How do I get started with FELFEL?
    Visit our home page to learn more about FELFEL and download our catalogue.

  • How can I update my account information?
    If you’re unable to do it via the FELFEL app, please reach out to us via email at support@felfel.com, and we’ll help you update any account information promptly.

  • What should I do if there’s an issue with a delivery?
    Contact us by phone at 212-420-7000, and we’ll assist in resolving any delivery issues.

  • How can I provide feedback on my experience with FELFEL?
    We love hearing from you! Send feedback directly to support@felfel.com, and we’ll take it from there.