FELFEL SUPPORT PAGE
HOW FELFEL WORKS:
First, download the app
Download the FELFEL APP
Register with your Company E-Mail (important to use the Company E-Mail, otherwise access might not work)
Add a Credit Card
HOW TO EAT FELFEL?
OPEN THE FELFEL APP & SCAN BARCODE TO OPEN THE FRIDGE
Open the app and click on the badge symbol (black, on the bottom). A barcode will show - scan this barcode under the barcode scanner (typically where the red light is)
AFTER THE CLICK-SOUND, OPEN THE FRIDGE
The FELFEL Fridge will recognize your account with the scanning of the barcode and the fridge unlocks. You may now open it.
CHOSE YOUR PRODUCT
Choose your product: You can also look at products, scan for ingredients, and allergens are placed on the packaging (or find them in the FELFEL App).
SCAN YOUR PRODUCT
Look for the ‘food barcode’ - typically it is on the top of the product. Scan the barcode beneath the POS. You can add several items.
PRESS PAY TO FINISH THE TRANSACTION
Check your balance and click ‘pay’. In that moment you will also receive a receipt to your E-Mail account.
Enjoy!
4 steps to fresh lunch:
App. Badge. Scan. Eat.
DO YOU NEED SUPPORT?
HAPPY TO HEAR FROM YOU
We’re here to assist with any questions or feedback! For answers to questions and comments, contact us at:
Email: support@felfel.com
Phone: 212-420-7000
(Support hours: Monday - Friday, 9 AM - 5 PM EST)